General Information

Important Contacts and Assistance


📞 Important Contacts & Support

A clear list of all phone numbers and addresses you need for the safe and comfortable operation of your home.


🚨 Emergency Contacts (24/7)

Call these numbers strictly in case of emergencies (gas leaks, pipe bursts, elevator breakdowns) that require immediate attention.

  • Building Emergency Service: +421 902 467 432

  • Elevator Maintenance: +421 902 914 983

  • Integrated Rescue System (Emergency): 112

🔧 Reporting Issues & Maintenance

Faulty lighting, damaged entrance doors, or other defects in common areas.

Please send all technical requests to the property management team’s email address. For faster processing, please specify the entrance number, floor number, and a brief description of the issue, date first noticed, or a photograph in the subject line or body of your message to help us resolve the issue faster.

Facility company & Owner’s Representatives

Administrative matters, billing statements, and property development suggestions.

Entity Contact Agenda
Hprobyt – Property Management Company web Contracts, payments, monthly fees schedule
Šurda – Facility Technician surda@hprobyt.sk Regular operational communication
Owners’ Representatives zastupcovia@ruzovadolina8.sk Suggestions for meetings and investments, CC for requests to the manager
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